Wednesday, August 20, 2008

The saga of getting an LG dishwasher fixed

7:43pm - Called 1-800-243-0000
7:44pm - Automated service
dialed 1 - Customer Service
dialed 2 - Appliances
dialed 2 - Washer
dialed 3 - Dishwasher

7:45pm - Spoke the a very kind person, got the phone information, name, model and serial number and he contacted the part department

Part required: LG Electronics AJH31248601 Sump Assembly http://www.vancebaldwin.com/products/?AJH31248601

7:49pm - Sump Assembly has been discontinued.
Confirmation 246-774-8678
Case C08082022858

7:52pm call terminated

Where have I been?